*Promotions on digital platforms exclude Furniture, Lindsay Stephenson Artwork and SnuggleMe Organic products.
Return & Exchange Policy
Our Return & Exchange policy window is 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, and/or have original tags attached. To complete your return, we require a receipt or proof of purchase. All discounted or sale items are final sale. All custom order products including Furniture and framed Art Prints are final sale as they are made to order.
Refunds (if applicable) for online orders:
Returns may be made in person or by mail to 1374 Danforth Avenue Toronto Ontario CA M4J 1M9. If you are mailing your return, please contact us by email to let us know you are returning your order. You will be responsible for paying for your own shipping costs for returning your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Sale items (if applicable):
All sale items are final sale. Only regular priced items may be refunded or exchanged within 30 days from purchase.
If the item was marked as a gift when purchased and was gifted or shipped directly to you, you will receive store credit for the value of your return. Returned gifts require a gift receipt or record of the original transaction in order for store credit to be issued. Sale items may not be returned or exchanged. Gifts must also be unused and in the original packaging, and/or have original tags attached.